Patient Participation Group
About Us
About Us
About the Patient Participation Group (PPG)
From April 2016, it has been a contractual requirement for all GP practices to form a Patient Participation Group (PPG).
We are a group of patients registered with St. John’s Medical Centre who mostly have no medical training but have an interest in the services provided.
We provide an opportunity for patients to get more involved in the practice and influence the way services are provided.
All of the work is done on a voluntary basis, and we are a non-profit organisation.
Our Mission
The mission of the PPG is to develop an apolitical, positive, and constructive relationship between the patients, the Practice, and the community it serves, ensuring the Practice remains accountable and responsive to all its patients' needs.
Our group key roles are:
- Create and improve two-way communication between the patients, the practice, and the community it serves.
- To bring a sense of partnership between Practice and patients, and work collaboratively with them
- Give patients a voice where they can share their views on services and suggest ways services can be improved.
- Provide constructive two-way feedback on patient and community needs, concerns, and interests.
- Support the practice in good health promotion, preventative medicine, and health literacy.
- Collect patient opinions and experiences to help the Practice to evaluate its services.
What we do
We work with the practice to help make improvements and provide a patient perspective on how the practice works and give an opinion on the wider NHS.
Our feedback is taken seriously.
Current Activities
Quarterly Members Meetings (See PPG board for dates)
Quarterly Surgery Meetings (See PPG board for dates)
Recruiting members to the Patient Participation Group (PPG) & Virtual Group
Recruitment of followers to Facebook page
Compiling patient questionnaire
Web Check
The PPG has completely revamped the PPG web pages and is also monitoring the number of visitors to ensure that patients use the website and benefit from the information available to them. Remove altogether
PPG Patient Survey
We are in the process of collating questions for a patient survey, this will be available shortly to patients to complete online or as a hardcopy. Your feedback is important because it will help us and the Practice staff to understand where we can make improvements and where the Practice is providing a good service.
PPG Information Leaflet
We have produced a new PPG information leaflet. This will be available to all patients at the Reception and on the PPG noticeboard in the downstairs waiting area.
Patient Practice Group Minutes Archive
Getting Your View - Virtual Group
If you can’t make face-to-face meetings or are caring for someone and unable to leave them, you can still be kept informed, give your views, and participate by being a virtual group member.
The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.
Minutes of meetings
Minutes of meetings
Page created: 07 March 2022
